All our products are covered under a 3-month limited warranty since the day of purchase, when used under normal conditions and for the purpose intended.

This limited one year warranty does not cover misuse, neglect, accidents or any modification to a Hawanik item. We are not responsible for loss, damage or cost resulting from the misuse of our products. Please note that general wear and tear, including but not limited to, the fading of colors and breakdown of materials over time, is not considered a material or manufacturing defect.

If you wish to make a claim, please contact us at simon@jianjileather.com.